top of page
Shipping Policy

Last updated: 14 July 2025

 

 

1. Delivery Area

 

  • We deliver island-wide in Singapore.

  • For international orders, please contact us before purchase.

 

 

2. Delivery Times

 

  • Orders are processed within 3-5 business days.

  • Standard delivery: 3-7 business days.

  • Express delivery (if available): 1-2 business days.

 

Note: Delivery times are estimates. Delays may occur during peak periods or due to unforeseen circumstances.

 

 

3. Delivery Charges

 

  • Standard shipping charges apply at checkout.

 

 

4. Order Tracking

 

  • You will receive a tracking number via email/SMS once your order is dispatched.

 

 

5. Failed Delivery Attempts

 

  • If delivery fails after multiple attempts, the package may be returned to us.

  • Additional charges may apply for re-delivery.

 

 

6. Damaged or Missing Items

 

  • Please inspect your order upon delivery.

  • Contact us via email within 3 days if items are damaged or missing.

 

 

7. Contact

For shipping questions, email us at hello@funbox.asia or use our contact form.

Return & Exchange Policy

Welcome to Funbox! By accessing or using our website (funbox.asia), you agree to these Terms and Conditions. Please read them carefully.

 

 

1. General

 

  • These Terms govern your use of Funbox’s website and services.

  • By using our site, you confirm you are at least 18 years old or have parental consent.

 

 

2. Products and Orders

 

  • All prices are in Singapore Dollars (SGD) unless stated otherwise.

  • We reserve the right to modify products, prices, and availability without notice.

  • Orders are only confirmed upon receipt of payment and our acceptance.

 

 

3. Payment

 

  • We accept modes of payments listed at checkout.

  • Payment must be completed at checkout.

 

 

4. Shipping

 

  • Shipping details are in our Shipping Policy (see above).

  • Delivery times are estimates and not guaranteed.

 

 

5. Returns & Refunds

 

  • We accept returns within 7 days upon receipt for unused items in original packaging.

  • Certain items (e.g. custom orders, perishables) may not be returnable.

  • Refunds will be processed to the original payment method.

 

 

6. Intellectual Property

 

  • All content (images, text, logos) on this site is owned by Funbox or its licensors.

  • You may not use, reproduce, or distribute content without permission.

 

 

7. User Accounts

 

  • You are responsible for maintaining your account’s confidentiality.

  • We may suspend or terminate accounts for violations of these Terms.

 

 

8. Limitation of Liability

 

  • To the fullest extent permitted by law, Funbox is not liable for indirect, consequential, or special damages arising from your use of our site or products.

 

 

9. Privacy

 

  • Your data is handled according to our Privacy Policy.

 

 

10. Changes to Terms

 

  • We may update these Terms occasionally. Continued use of the site constitutes acceptance of changes.

 

 

11. Governing Law

 

  • These Terms are governed by the laws of Singapore.

 

 

12. Contact

For any questions, please contact us at hello@funbox.asia.

​

bottom of page